Privacy Policy for Trackaroo Driver UK
Effective Date: 24 June 2025
Trackaroo Driver UK (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information through our mobile application used by school bus drivers.
1. Information We Collect
We collect the following types of data from users:
- Location Data: We collect real-time GPS location while the driver is actively reporting location, used only to support live tracking by parents and operators.
- Authentication Data: Email and password used for secure login.
- Scan Data: When a pass is scanned, we log the student ID, timestamp, and associated route.
2. How We Use Your Information
We use the collected information to:
- Display live driver location to authorized parents and schools.
- Maintain logs of student scans for safety and auditing.
- Improve app performance and user experience.
3. Data Sharing
We do not sell your personal data. Information may be shared:
- With authorized school/transport operators.
- With service providers who help us maintain the app (e.g., Firebase, Google Maps).
- When legally required by law enforcement or regulators.
4. Data Storage and Security
All data is securely stored in Google Firebase. We take reasonable measures to protect your information from unauthorized access or disclosure.
5. User Rights
You may request to:
- Access the data we store about you
- Request deletion of your data
- Withdraw consent for location sharing (by logging out or stopping location reporting)
Contact us at support@trackaroo.co.uk for any privacy-related requests.
6. Children’s Privacy
This app is intended for use by school transport staff, not children. Any data related to children (e.g., scanned passes) is handled under the direction of their school/operator in compliance with UK safeguarding regulations.
7. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted in the app and on our website.
8. Contact Us
If you have questions, contact:
Trackaroo Support Team
Email: support@trackaroo.co.uk
Website: https://trackaroo.co.uk